📄 Privacy Policy
Effective Date: August 2, 2025
Last Updated: August 2, 2025
At Sugamaze, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us online or offline.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, delivery address, payment details (if purchasing online).
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Order & Inquiry Data: Details of your order, preferences, and customer service interactions.
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Technical Data: Browser type, IP address, device info, and cookies (used for improving user experience).
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate order updates or respond to inquiries
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Send promotional offers (only with your consent)
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Improve our website and services
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Ensure website security and prevent fraud
3. Cookies & Tracking
Our website may use cookies to enhance your browsing experience. You can control cookie settings in your browser. Cookies help us analyze website traffic and personalize content.
4. Sharing Your Information
We do not sell or rent your personal data. Your information may only be shared with:
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Payment processors (e.g., Stripe, PayPal) to complete transactions
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Delivery partners to fulfill orders
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Legal authorities if required by law
5. Your Rights
As a Canadian resident, you have the right to:
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Access or correct your personal information
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Withdraw consent to receive marketing communications
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Request deletion of your data (subject to legal retention obligations)
To exercise these rights, please contact us at info@sugamaze.ca
6. Data Security
We take reasonable precautions to protect your information using secure systems, encrypted connections, and access controls.
7. Third-Party Links
Our website may contain links to other websites. Sugamaze is not responsible for the privacy practices or content of third-party sites.
8. Changes to This Policy
We may update this policy from time to time. The revised version will be posted on our website with a new “Last Updated” date.
9. Contact Us
If you have any questions about this policy or your data, reach out to us at:
📧 info@sugamaze.ca
📍 Durham Region, Ontario, Canada